Shipping Policy 

​​

Current lead times from receiving your flowers to them being completed is approximately 20+ weeks. Please note this may increase during peak wedding periods such as Spring & Summer.  

It is the buyers responsibility to cover the cost of sending their flowers to me via the courier service I recommend. The buyer can drop off their bouquet if they are local. I am based in Standish, Wigan, North West England. After placing your order please contact me to arrange an convenient time to drop off. 

The return shipping cost is an additional cost as detailed below: 

All finished frames are dispatched via Royal Mail 48 Hour. A tracking number will be provided. Shipping cost is £15. 

If you'd prefer to collect your finished product please choose collection at the checkout. I will then contact you to arrange a convenient time to collect your frame.

Please ensure your address is correct to ensure your parcel is delivered to the right address. It is not my responsibility if you have provided the wrong address on your original order.

We only ship to the UK.

​

Refund Policy

Unfortunately we do not accept returns of our custom made frames.
If for any reason you are unhappy with your frame please get in touch.

​